You can reach us contact us +1 (905) 367 8323 link or tab and email us at

We accept Visa, Master card, Discover and American Express. 100% Secure Payment.

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To make your shopping experience smooth, Softncozy offers free shipping on all orders across Ontario For more details, please click here.

Once your order is shipped, you will receive an email with the tracking number and the courier details.

Most of the products are in stock, which takes 1-2 Weeks to deliver. Incase of delay, Softncozy team will keep you updated.

Please call +1 (905) 367 8323 and share your order number.

We do offer assembly service at minimum charge. Please contact +1 905 367 8323 or email us at

Most items require light to moderate assembly. Contact us for details.

You can contact us through our contact page! We will be happy to assist you.

We understand that if you changed your mind after you have placed an order. Please contact us within 24 hours to cancel your order or leave us an email.

Please contact us or use our 24 hour live chat feature if you have placed any wrong information on your order. We will be more than happy to help you to make your shopping experience stress free.

Go to any product and click on "Add to Cart" to add and go to checkout to remove.

Please Contact us and our customer service team on +1 (905) 367 8323 will arrange that for you.

Please click here for our return policy.

In case you are missing hardware, please contact us, and we will ship them to you in 2-3 business days.

Please contact us via phone, email or 24 hours live chat, and we will be more than happy to assist you with any technical issues you are facing.

Please contact us at +1(905) 367 8323 for assembly services

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